vicious-gold•14mo ago
ElevenLabs voice options cached?
Hi. I created a new voice at ElevenLabs, but that choice is not showing up in the select menu in the Vapi Assistant screen. I assume this list is cached, and is there a way to clear that? I created the voice about 20 minutes ago. I tried generating a new API key and updating it in the VAPI settings, but that didn't resolve the issue.
7 Replies
@Nep
Hello! I'm glad to hear you're expanding your voice options with ElevenLabs. It's possible that the list of voices is indeed cached. Typically, the voice list should update automatically, but if it hasn't, you can try a few things:
1. Refresh the "Assistants" dashboard page in your browser to see if the new voice appears.
2. Clear your browser cache and cookies, then log in to VAPI again to check the voice list.
3. Wait a little longer, as sometimes it may take a bit of time for the new voice to propagate through the system.
If none of these steps work, it might be an issue that requires support intervention. Please ask support for more info on this, and they can guide you through any additional steps or checks that might be necessary to resolve the issue.
You can continue this conversation by mentioning me in the message.
vicious-goldOP•14mo ago
Solved, workaround: I added the voice ID manually and that worked. Still not appearing in the list.
fair-rose•14mo ago
Try sign/signout or refreshing vapi url in the browser.
vicious-goldOP•14mo ago
Signing out / refreshing URL did not help. It's now been almost a day.
fair-rose•14mo ago
hey @Nep can you please share a loom video or screenshots .
vicious-goldOP•14mo ago
Sure. See how there is one voice searchable in Vapi but two in ElevenLabs?
fair-rose•14mo ago
@Nep please share your org/emailid.
This is sync issue after adding voice in vapi dashboard you can use it in your assistant.