Squads Context
Is it possible to pass conversation context throughout the call with a Squad?
I have assistant 1 who can transfer to a appointment booker assistant. Essentially, I just want to be able to able to pass the main topic/context of the conversation between assistant 1 and the customer to the appointment booker assistant if the call is transferred to the booker.
I have assistant 1 who can transfer to a appointment booker assistant. Essentially, I just want to be able to able to pass the main topic/context of the conversation between assistant 1 and the customer to the appointment booker assistant if the call is transferred to the booker.
