VAPI•2y ago

PhoneCalls without a firstMessage on assistant do not generate AI output

Not sure why but on Friday, calls with assistants without a firstMessage were working fine. As of this morning a phone call payload without a

firstMessage

firstMessage

would not generate output from AI.

  firstMessageMode: "assistant-waits-for-user",

  firstMessageMode: "assistant-waits-for-user",

  firstMessageMode: "assistant-waits-for-user",

  firstMessageMode: "assistant-waits-for-user",

Sample Call Id:

a1ef4bd2-e36f-42c6-8334-3e7e5fcf71ba

a1ef4bd2-e36f-42c6-8334-3e7e5fcf71ba

a1ef4bd2-e36f-42c6-8334-3e7e5fcf71ba

a1ef4bd2-e36f-42c6-8334-3e7e5fcf71ba

Vapi•6/17/24, 5:04 PM

Relevant threads

These are relevant threads you might take a look into before continuing further:

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Vapi•6/17/24, 5:04 PM

@darwin911
I'm here to help! It sounds like there may have been a change in the configuration settings for the assistant's first message mode. To address this, we can check the current setting for assistantOverrides.firstMessageModeassistantOverrides.firstMessageMode and adjust it if necessary. Would you like me to check the current setting for you?

Vapi•6/17/24, 5:04 PM

You can continue this conversation by mentioning me in the message.

living-lavender•6/18/24, 10:44 AM

It should be fixed can you try once more?

full-greenOP•6/18/24, 11:23 AM

Thank you, I tried this yesterday afternoon (about 12 hours ago) and it was working as expected again. I'm curious where in the stack was the issue?

living-lavender•6/18/24, 2:19 PM

It was a bug from our end

PhoneCalls without a firstMessage on assistant do not generate AI output

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