Assistant does not respond
In a recent call, the assistant finished the first message, but did not say anything afterwards.
By looking at the logs, I realized that the call recording and transcription simply ended while the assistant was saying the first message. The end of the first message, or the caller response, was not captured by the recording.
This has happened a few times lately.
Call ID: 3e4991ee-3a91-4d9a-b282-8da90d5928d6
By looking at the logs, I realized that the call recording and transcription simply ended while the assistant was saying the first message. The end of the first message, or the caller response, was not captured by the recording.
This has happened a few times lately.
Call ID: 3e4991ee-3a91-4d9a-b282-8da90d5928d6
