successEvaluation missing post call and formatting issue with structuredData
call ID: 78eaf545-6a68-4101-8731-7df6447a8125
The successEvaluation did not appear in my end of call report for some reason. Perhaps it didn't load in time but is there any way that I can guarantee that it will always load?
Also, sometimes the format of the structuredData is actual JSON but other times, the output appears like this:
So basically, sometimes the word 'json' is added to the data along with three "`" on either side
I want to use the Parse JSON node on Make but sometimes, that node returns an 'invalid JSON' error because the structuredData gets returned in the format above (and that format gets displayed non-deterministically).
The successEvaluation did not appear in my end of call report for some reason. Perhaps it didn't load in time but is there any way that I can guarantee that it will always load?
Also, sometimes the format of the structuredData is actual JSON but other times, the output appears like this:
"``json{
"agentFullName": "Joe Donlon"
}
``"So basically, sometimes the word 'json' is added to the data along with three "`" on either side
I want to use the Parse JSON node on Make but sometimes, that node returns an 'invalid JSON' error because the structuredData gets returned in the format above (and that format gets displayed non-deterministically).
