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VAPI x Make.com feature consultation

Hi team,

I am currently working on creating an AI counseling app using VAPI. I aim to create a conversational experience that guides users through the correct counseling steps, not only through prompt engineering but also by defining workflows. I am considering make.com as a service that might help achieve this, but I want to consult about its feasibility before starting. The specific features I want, prioritized from top to bottom, are:

  1. Define a workflow for sessions (introduction → greeting → questions → advice, etc.) and ensure the conversation progresses according to these steps.
  2. Save conversation data from previous sessions and apply it to new sessions (use case: follow-up on homework or concerns from the previous counseling session).
  3. Transfer conversation data to the user's email or other means so they can review it.
Can these features be achieved through the integration of VAPI and make.com? Or, if you suggest another better method, please kindly let me know. Thank you so much in advance.
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