spotty-amberS
VAPI•2y ago
spotty-amber

get metadata and include it in a call

When user submits a contact form from our website, a GHL automation will send the content of the message and send this a Make Scenario where the data from the message is parsed and included into the request body of the actual phone call post.

Here's the sample request body:

{
  "maxDurationSeconds": 1800,
  "assistantId": "------------------",
  "phoneNumberId": "------------------",
  "customer": {
    "number": "{{3.phone}}",
    "name": "{{3.full_name}}"
  },
  "metadata": {
    "message": "{{3.`How can we help you?`}}"
  }
}


How can I instruct my assistant to get the following:
  1. Get the customer.name and say, "...May I speak with [name]?"
  2. "We would like to confirm that you wanted [metadata.message]?"
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