VAPI•2y ago

Can't add a custom voice ID - eleven labs

I'm trying to add a custom voice, but I get this error when trying to publish. Could it be something related to me using Multilingual v2?

Ask Inkeep•4/16/24, 7:05 PM

Hi @rodrigoakarolo, I'm an AI assistant for Vapi. While a team member reviews this question, I'll look through relevant sources and see if I can provide suggestions. Please tag @Ask Inkeep with any follow-up questions.

Ask Inkeep•4/16/24, 7:05 PM

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While I generate an answer, here are some sources that might be helpful:

Ask Inkeep•4/16/24, 7:05 PM

Answer

When adding a custom voice from Eleven Labs or any other provider, ensure you accurately update the

voice

voice

property in your assistant configuration. For custom voices, the configuration should include the

provider

provider

and your specific voiceIdvoiceId. If you're using Eleven Labs, your configuration might look similar to this:

{
  "voice": {
    "provider": "elevenlabs",
    "voiceId": "your-custom-voice-id"
  }
}

{
  "voice": {
    "provider": "elevenlabs",
    "voiceId": "your-custom-voice-id"
  }
}

However, the detailed error during publishing is crucial for a precise diagnosis. The issue may not directly relate to using Multilingual v2, but make sure the custom voice ID and provider are correctly specified. For further assistance on specific errors or setup, checking the documentation or reaching out for support might be necessary (1) .

Sources
[1] Custom Voice

AAsk Inkeep ### Answer When adding a custom voice from Eleven Labs or any other provider, en...

Ask InkeepAPP•4/16/24, 7:07 PM

Got it. Tagging @VapiTeam for additional help.

unexpected-ivoryOP•4/16/24, 7:07 PM

I'm trying to do it inside the website... the picture describes the error clearly

inadequate-blush•4/16/24, 7:35 PM

You added your 11labs key to the Providers page?

unexpected-ivoryOP•4/16/24, 8:00 PM

That solved it, thanks! Would be helpful to mention that when adding a voice ID - somehow it didn't seem obvious

Can't add a custom voice ID - eleven labs

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